An ‘alert reader’ sent us this link to a photo of JPMorgan’s London trading floor, which last week suffered from a plumbing problem–presumably from the floor above. We recommend anyone interested in operational risk click to see the photo and then envision your own trading desk or client files. We suspect JPMorgan may appreciate the witty comments on the posting, but would have preferred news coverage of a different sort.
If you read #1 Operational Risk: Complacency–Trivializing and Disregarding Risks and thought your organization suffered from such complacency, perhaps sharing the photo will drive the point home.
Meanwhile, can you imagine paper tickets in this mess?
Stone House Consulting, LLC 